Leading in the face of crisis and uncertainty is a different practice from daily management and decision-making. But good managers can learn to anticipate and manage through such high-stress experiences and embed lessons learned in the enterprise. A Darden expert shares best practices — do’s as well as don’ts — for successful crisis management.
Spotify is under scrutiny for content on Joe Rogan’s podcast and talent compensation. Darden experts explain how crises can be tempered with good governance — who’s on the board, how it thinks about risk, the business model, strategy, process and culture. Ultimately, “Governance is the way a firm organizes around and executes on its purpose.”
Issues of governance: It’s easy to focus on issues as they arise, rather than long-term vision and getting ahead of problems. A case that shows the importance of focusing on mission, strategy and communication with stakeholders: USA Track & Field, a nonprofit that oversees sports, training and events for professionals, coaches and students.
Western analytical tools are important to the process of understanding industries and competitors, but true insights can be achieved with what the Buddha called beginner’s mind. In this The Tao of Strategy excerpt, the authors explore how Eastern philosophy complements Western strategy-making and offer 12 principles that can inform business leaders
To develop and manage a brand effectively, marketers start by defining it with a brand essence statement. In an excerpt from her book Positioning for Advantage, Professor Kim Whitler discusses the blueprint for building a brand from the bottom up, including the foundation, the support, the impact on a consumer and, ultimately, the brand essence.
A Matter of Strategy: The laptop industry is competitive, and the product is highly available and highly interchangeable. Faced with unfavorable market dynamics, how did Apple carve out its niche among laptop makers? What implications are there for other organizations and industries? The answers lie in a capacity to rewrite the playbook.
Professor Jeanne Liedtka calls out 10 specific biases that cause especially serious problems for innovators. Design Thinking’s ability to fight these common biases accounts for its ability to help us test our ideas successfully.
Professor Chao looks at Husk Power Systems and the operations surrounding this start up.
an businesses learn from Eastern philosophies? Major names like Disney, Dollar General and Men’s Health have implemented principles of Ki Aikido to great success. Professor Bourgeois discusses the concept of ki and the six lessons on energy and strategy one may glean from Kōichi Tōhei’s simple, profound “Principles of Mind and Body Unification.”
Hoshin Kanri is effective strategy deployment without a bureaucratic air but with a commitment to continuous improvement. Elliott Weiss and Austin English describe the simple construct that increases engagement at all levels, detailing general concepts, basic steps, and keys to successful implementation and iteration.