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In this episode of Good Disruption, Mike Lenox and Yael Grushka-Cockayne are joined by Naomi Kaempfer, creative director for Art, Design and Fashion at Stratasys, to discuss how the fashion industry can benefit from 3D printing.

The latest advances in AI offer companies unprecedented opportunities to become more customer centric. As Darden School of Business Professor Rajkumar Venkatesan expounds in his recent book, The AI Marketing Canvas: A Five-Stage Road Map to Implementing Artificial Intelligence in Marketing, AI can help companies create and deliver superior customer value through personalized products and services.

A CEO goes on record supporting gun rights, and consumers react. Some stock up on the company’s products, others boycott. What fuels such “lifestyle politics”? Are consumers motivated by deep personal belief, or are they publicly signaling their values to an audience of like-minded peers?

Good Disruption is a podcast series featuring lively discussion between Professors Yael Grushka-Cockayne and Michael Lenox, sometimes joined by industry experts. They examine cutting-edge technologies and practices, then make personal calls on whether they amount to good disruption, bad disruption or actually no disruption.

The benefits of diversity in decision-making are well-documented. Having different perspectives and expertise produces better outcomes. But those don’t necessarily surface during discussions. How can leaders and organizations get the most from diverse perspectives and enhance the quality of conversations to achieve the best decisions?

Trust is built slowly and erodes quickly. Netflix was lauded as an inclusive employer, but when it aired Dave Chappelle’s controversial special The Closer, it seemed unprepared for backlash from multiple stakeholders, including the LGBTQ+ community. What could it have done better to balance the paramount issues of freedom of speech and inclusivity?

In the U.S., municipal governments raise revenue through property taxes, based on a percentage of the value of land and all the structures built upon it. But economists have long recognized a problem: The higher the value of the structures, the higher the tax will be, which means that property owners are disincentivized from building on their land.

Advances in AI and machine learning algorithms that can collect, interpret and generate data are happening fast. What happens when organizations automate managerial processes in pursuit of productivity gains? How might having an AI “boss” make people feel about themselves, their jobs and their status within the organizations that employ them?

Smart technology will completely change both your way of life and your way of working. We will live in the most disruptive time for the workforce since the Great Depression. What does this mean for millions of lives, for the public school system and for society at large? And what is to be done about it?

Professor Saras Sarasvathy discusses the virtues of the “middle class of business,” what she calls enduring companies that grow steadily but not massively and that create jobs and spur economies. Teaching entrepreneurship is akin to teaching the scientific method to those who aren’t scientists, and the mindset can help solve problems in the world.