Communication

Family businesses are unique and complex; they have aspects and layers to them that are unlike any other organizations. Professor June West and Alana Wall provide 10 recommendations for the resilient family business.

It is not enough to be correct; to be an effective professional, convincing others of your thinking is an essential skill. Darden Professor Marc Lipson details how to communicate clearly and persuasively, avoiding common pitfalls.

Darden Professor Jim Detert studies courage in the workplace — the kind of courage it takes to disagree with your boss, put forth a new plan, confront a negligent co-worker or hold a difficult client to account.

Effective, persuasive analytical writing is a critical management skill. Here, Darden Professor Marc Lipson details how to write with the reader in mind and present ideas clearly and concisely.

Since the global financial crisis of 2008, many American banks have dealt with publicity crises and a tarnished public image. Wells Fargo, however, was one banking giant that never required a public bailout and managed to come out of the crisis relatively unscathed, making its self-inflicted phony accounts scandal years later more dramatic.

The more in control of yourself you are, the more likely you are to have constructive conversations. Darden Professor Lili Powell offers three techniques for mindful engagement to keep you self-possessed, whether in routine conversations or high-stakes interactions.

Leaders communicate their expectations and priorities not only through words, but through their presence and actions. In short, a leader’s credibility and reputation can depend a great deal on how — and how much — he or she embodies the message.

Darden Professor June West discusses The Economist Intelligence Unit’s “Foresight 2020” research report that outlines five key trends in business for the next 15 years.