The proliferation of AI has given rise to fear of job replacement across many industries, including entertainment. Technologies like Chat GPT and AI-facilitated computer-generated imagery (CGI) threaten the livelihoods of tens of thousands of writers and actors. In April 2023, the Writers Guild of America (WGA) went on strike against the Alliance of Motion Picture and Television Producers. Months later, the Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA) followed suit. In their list of demands: protection from the use of AI by studios.  Is this a real or perceived threat, and what is the potential impact on the consumer experience?

Darden Professors Mike Lenox and Yael Grushka-Cockayne speak with Professor Anthony Palomba, who teaches leadership communication and storytelling with data at Darden. His research explores how technology innovation influences competition among entertainment and media firms and the deployment of these technologies to better understand consumer and firm behaviors.

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